Update Coronavirus (COVID-19)


Customer/Partner information – Yusen Logistics Benelux

Daily update – May 6th 2020 20:00     Corona virus COVID-19 pandemic




Belgian authorities have confirmed their exit strategy for the coming period:

  • May 4th 2020: all companies are allowed to re-open again, in full compliance with social distance rules. Face masks are mandatory in public transport and all locations where social distance is not possible.
  • May 10th 2020: a slight increase of social contact is allowed.
  • May 11th 2020: all shops are allowed to re-open again, only in full compliance with social distance rules.
  • May 15th, May 18th 2020: schools will re-open, but with special circumstances, and limited to a number of courses.
  • June 8th 2020: next milestone date, will be announced later.
  • All mass events in Belgium will be prohibited until Aug 31st 2020, sports events will be prohibited until July 31st 2020.

Dutch authorities have announced the exit program:

  • May 11th 2020: schools will gradually re-open, group gathering of max 10 persons.
  • June 1st 2020: pubs and entertainment will gradually re-open, face masks are mandatory in public transport.
  • July 1st 2020: holiday resorts, campings will re-open, limitations of max 100 persons.
  • Public events (incl sports events) are prohibited until Sept 1st 2020.  

Yusen Logistics continues to support extra activities to import shipments of medical equipment of  our healthcare customers. 



All Yusen Logistics warehouses in the Benelux region are operational without major disruptions. Resources are re-allocated to cope with increased healthcare volumes and urgent healthcare shipments.

National and international road transport:

Land transport teams are operational (via home office). Variation in transport lead-times may occur due to severe border controls, especially at Belgian borders. Extra Emergency Situation Surcharges  can be applicable.

Some international parcel distributors and freight carriers add an Emergency Situation Surcharge for their services, without any pre-discussion. Where applicable, Yusen Logistics Benelux will cross charge these surcharges to its customers.


AFF teams of Benelux and Scandinavia are operational (mainly via home office). Air services are sometimes  scarce across Europe.  Please expect possible disruption to this sector of the logistics industry, and the likelihood of significant premiums for ‘must move’ cargoes. 

Ocean Freight:

OFF teams of Benelux and Scandinavia are operational (mainly via home office).  Services are in operation, but disruptions may occur and we need to remind our customers that while we are working to mitigate the risks of detention, demurrage and other additional fees, any charges beyond the control of Yusen Logistics may result in additional costs for our customers.

National distribution networks:

  • White Gloves Distribution Services:

As of May 6th 2020: Two-driver services have been re-established in Benelux, with special safety measures on-site. Face mask are mandatory during the entire service.

  • In-night Car parts delivery services: no major impact, network is still up and running, reduced volumes could have impact on the performance of the network.


Earlier Communication*

30 March - We’ll get through this together!
27 March - Statement from Yusen Logistics President Mizushima regarding our services during the COVID-19 pandemic

24 March – Limitations on WGDS network in Belgium as per 25 March

20 March – Statement from Yusen Logistics (Europe) B.V. regarding the coronavirus pandemic

20 March - Ocean Freight Customer Update 

20 March Airfreight Customer Update 

13 March -  Corona virus outbreak - Measures to protect the safety of our and your employees and to secure the contunuity of all logistics flows.

* Disclaimer : Yusen Logistics does not control nor guarantee the accuracy, relevance, or completeness of the information found.
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